Jean Carlo has a degree in Foreign Languages, with 5 years of experience in virtual and on-site technical support. Applications trainer and English tutor, with extensive customer service skills. He is a person with initiative, punctual, organized and responsible, with good interpersonal relationships and the best disposition to fulfill in a timely manner the tasks given to him. As a Crew Processing Assistant for The Seven Seas Group, Jean Carlo is responsible for the support functions of document preparation and monitoring of the general processes of each crew member getting ready to join one of our cruise line partners, ensuring a flawless process for all new joiners and a successful start of a career at sea. JC is ready and happy to work with all crew getting ready to travel to embark on their new life at sea.